Shipping & Returns
Shipping
Shipping is made via USPS. Please allow 3-4 business days for your order to be dispatched and fulfilled.
Return Policy
At Rosedale, your satisfaction is our priority. We are pleased to accept merchandise for refund (excluding original shipping charges) within 14 days of the original purchase date.
Return Requirements
To facilitate a return, please ensure that all returned merchandise meets the following criteria:
- The item must have its original tags attached.
- It should be unused and unwashed.
- Free from stains (such as deodorant or makeup), odor and fragrance, scuffs, tears, or snags, and must be in "sellable condition.”
- The return must be accompanied by proof of purchase.
- All items marked as final sale are non-returnable and non-exchangeable.
How to Initiate a Return
To initiate a return, please reach out to us via email at hello@rosedaleworld.com.Our friendly staff will assist you in processing your return promptly.
Refunds
Upon meeting the return requirements, you can opt for one of the following:
- Obtain a refund to your original payment method.
Contact Us
If you have any queries or need assistance with your return, please don't hesitate to reach out to our customer service team at hello@rosedaleworld.com. We're here to help!
Thank you for choosing Rosedale. We appreciate your business!